Terms of service

OVERVIEW

Welcome to ZARENOA. The terms "we", "us" and "our" refer to ZARENOA, operated by CANKAR FASHION LIMITED.

CANKAR FASHION LIMITED operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with an online shopping experience (the "Services"). ZARENOA is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and responsibilities.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you represent that you are at least the age of majority in your jurisdiction of residence. If applicable, you are responsible for ensuring that any minor using the Services does so with appropriate permission and supervision.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing, payment and shipping information. You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the security of your account credentials and for activities carried out through your account.

SECTION 2 - OUR PRODUCTS

We make reasonable efforts to provide accurate descriptions, images and information about our products. However, colors and product appearance may vary depending on your device, screen settings and other technical factors.

Product availability, descriptions, specifications and prices may change from time to time.

We reserve the right to discontinue products or limit quantities where permitted by applicable law.

SECTION 3 - ORDERS

When you place an order, you are submitting a request to purchase the products in your order.

We reserve the right to accept or decline an order where permitted by applicable law, including in cases of suspected fraud, pricing errors, product availability issues or other legitimate reasons.

Your order is accepted when we confirm the order and receive payment.

Please review your order carefully before completing your purchase. Cancellation requests may not be possible after an order has entered processing or fulfillment.

Your purchases are subject to our Return & Refund Policy.

We reserve the right to correct pricing, product or availability errors and, where permitted by applicable law, cancel affected orders and provide an appropriate refund.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions may change from time to time.

The price charged for a product will be the price displayed at the time you place your order, subject to any applicable taxes, shipping charges, customs duties or import charges disclosed at checkout or otherwise applicable by law.

You agree to provide accurate and complete payment and billing information.

You authorize us and our payment providers to process payments for your purchases.

SECTION 5 - SHIPPING AND DELIVERY

We offer shipping to the countries and regions shown as available at checkout.

Delivery times shown on our website are estimates and may vary depending on the destination, fulfillment process, shipping carrier, customs processing and other circumstances outside our reasonable control.

Some products may be fulfilled by third-party suppliers or fulfillment partners. Products may therefore be shipped from locations different from the location of our registered office.

Customers are responsible for providing a complete and accurate delivery address.

Where customs duties, import taxes or other charges are applicable and are not collected at checkout, these charges may be payable by the customer in accordance with the laws and requirements of the destination country.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including our trademarks, brand name, text, graphics, images, logos, designs and other content, are owned by ZARENOA, CANKAR FASHION LIMITED, our licensors or relevant third parties and are protected by applicable intellectual property laws.

You may use the Services for personal and lawful purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, or commercially exploit our content without prior written permission, except where permitted by law.

ZARENOA and related brand names, logos and designs may not be used without our prior written permission.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or services as part of the Services.

Third-party tools are provided subject to the terms and conditions of their respective providers.

We do not control or necessarily endorse third-party tools and are not responsible for their independent operation, except where required by applicable law.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the content, policies or practices of third-party websites or services.

Your use of third-party websites is subject to the terms and policies of those third parties.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

ZARENOA is powered by Shopify, which enables us to provide the Services.

However, purchases made through our online store are transactions between you and CANKAR FASHION LIMITED trading as ZARENOA.

Shopify is not the seller of the products purchased from our store and is not responsible for the products, orders or transactions between you and ZARENOA, except as otherwise required by law.

SECTION 10 - PRIVACY

Personal information collected through the Services is handled in accordance with our Privacy Policy.

By using our Services, you acknowledge that you have reviewed our Privacy Policy.

Because our store is hosted by Shopify, Shopify and certain service providers may process personal information as necessary to provide the Services.

SECTION 11 - FEEDBACK

If you submit reviews, comments, suggestions or other feedback to us, you grant us permission to use that feedback for legitimate business purposes, including improving and promoting our Services, subject to applicable law.

You represent that you have the necessary rights to any feedback you submit and that it does not violate the rights of any third party.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability or other information.

We reserve the right to correct errors and update information.

Where permitted by applicable law, we may cancel or adjust an order affected by a material error and provide an appropriate refund.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes.

You must not use the Services to:

(a) violate any applicable law or regulation;

(b) infringe intellectual property or other rights;

(d) interfere with the security or operation of the Services;

(e) transmit malicious code, viruses or harmful software;

(f) attempt unauthorized access to our systems or accounts;

(g) engage in fraudulent or abusive activity; or

(h) interfere with another person's use of the Services.

We may suspend or terminate access to the Services where permitted by law if we reasonably believe that these Terms have been violated.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

You may not use automated systems, bots, scraping tools or other automated means to access or interact with the Services in a manner that violates these Terms, applicable law or our security measures.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services where permitted by applicable law.

Termination does not affect rights or obligations that arose before termination or provisions that are intended to continue after termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the Services are provided on an "as available" basis.

We do not guarantee that the Services will always be uninterrupted, secure or error-free.

Nothing in these Terms excludes or limits any warranty, guarantee or consumer right that cannot legally be excluded or limited under applicable law.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, CANKAR FASHION LIMITED, ZARENOA and our service providers will not be liable for indirect or consequential losses arising from your use of the Services.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including rights and remedies available to consumers under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the Services or your material breach of these Terms.

This section does not limit any rights you have as a consumer under applicable law.

SECTION 19 - SEVERABILITY

If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be modified or removed to the minimum extent necessary, and the remaining provisions will continue to apply.

SECTION 20 - ENTIRE AGREEMENT

These Terms, together with the policies referenced in them, constitute the agreement governing your use of the Services, except where applicable law provides otherwise.

SECTION 21 - ASSIGNMENT

You may not transfer your rights or obligations under these Terms where prohibited by law.

We may transfer or assign our rights and obligations in connection with the operation of the business, subject to applicable law.

SECTION 22 - GOVERNING LAW

These Terms are governed by the laws of England and Wales, except to the extent that mandatory consumer protection laws in your country of residence apply and cannot legally be excluded.

Nothing in these Terms prevents consumers from relying on mandatory rights and protections available under the laws applicable to them.

SECTION 23 - HEADINGS

The headings used in these Terms are for convenience only and do not affect the meaning or interpretation of the provisions.

SECTION 24 - CHANGES TO THESE TERMS

You can review the most current version of these Terms at any time on this page.

We may update or change these Terms from time to time by posting an updated version on our website.

The updated Terms will become effective from the date stated in the updated version or, where no date is stated, from the date they are posted.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to:

ZARENOA
CANKAR FASHION LIMITED

Email: support@zarenoa.com
Phone: +90 538 051 09 03

Registered office:
Suite 10414, 5 Brayford Square
London E1 0SG
United Kingdom

Company Registration Number: 16975118